bdjl Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how bdjl collects, uses, and protects your data.
Privacy Policy Introduction
bdjl ("we", "us", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect about you when you use https://bdjl.cam ("website"), how we use that information, who we share it with, and how we keep it secure.
By using our website or registering on our platform, you are considered to have accepted the terms set out in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform.
What Information Do We Collect?
When you register, play games, or contact us on bdjl, we may collect the following types of information:
- Identity Information: Full name, date of birth, national identity card number (for age verification), email address, and contact details.
- Financial Information: Transaction records via bKash, Nagad, Rocket, or bank transfer — for security reasons, complete payment details are never stored on our servers.
- Account Information: Username, password (in encrypted form), gaming history, balance, and bonus usage records.
- Technical Information: IP address, browser type, device information, operating system, session time, and cookie data.
- Communication Information: The content and history of your interactions with us via live chat or email.
How We Collect Information
We collect information in the following ways:
- Directly Provided Information: Information you voluntarily provide during registration forms, the login process, payment forms, or when contacting support.
- Automated Collection: Information about your browsing activity collected via cookies, web beacons, and log files.
- From Third Parties: Limited information from payment processors and identity verification service providers.
About Cookies: We use session cookies and persistent cookies. You can disable cookies by changing your browser settings, though this may affect some functionality of the site.
Purposes for Using Your Information
The information collected is used for the following purposes:
- Account creation, identity verification, and age confirmation (to confirm 21+).
- Providing gaming services, processing deposits and withdrawals, and managing bonuses.
- Providing support — in particular to ensure the quality of our 24/7 live chat service in Bengali.
- To prevent fraud, money laundering, and illegal activity.
- To enforce our responsible gaming policy — to identify problematic behaviour.
- To improve platform performance and the user experience.
- To fulfil legal and regulatory obligations.
- To send you relevant promotional information and offers with your consent.
Sharing and Disclosure of Information
bdjl does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:
- Service Providers: Payment processors (bKash, Nagad, Rocket, banks), IT service and cybersecurity providers who perform limited tasks on our behalf and are bound by confidentiality agreements.
- Legal Requirements: Disclosure to authorities as part of a court order, government directive, or lawful investigation.
- Fraud Prevention: With authorised organisations to detect and prevent fraud or illegal activity.
- Business Restructuring: With a prospective buyer in the event of a business merger or transfer, under appropriate confidentiality protections.
Data Security Measures
bdjl has put in place multiple technical and organisational measures to protect your personal information:
- SSL Encryption: All data transfers between the website and our servers are encrypted using SSL (Secure Sockets Layer) technology.
- Password Hashing: Your password is never stored directly — it is transformed using a strong cryptographic hash algorithm.
- Access Controls: Only authorised staff may access your information, and only when there is a legitimate reason to do so.
- Firewall and Security Monitoring: Our servers are protected by firewalls and are monitored continuously.
- Regular Security Reviews: We conduct regular third-party security audits.
However, data transfer over the internet is never completely secure — we make every effort to ensure protection at every step, but absolute security cannot be guaranteed.
Data Retention Period
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required to comply with legal obligations.
- Active Accounts: All relevant information is retained while the account remains active.
- Closed Accounts: After an account is closed, financial transaction records and identity verification documents will be retained for a period determined by legal requirements.
- Marketing Information: If you withdraw your consent, marketing communications will be stopped immediately.
Your Rights
You have the following rights regarding your personal information:
- Right to Access: The right to request information about what data we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
- Right to Withdraw Consent: The right to withdraw consent at any time where processing is based on consent.
To exercise any of the above rights, email us at [email protected] or contact our 24/7 live chat support. We will aim to respond within 30 days.
Third-Party Services and Links
Our platform uses software from game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming. These providers may have their own privacy policies, for which bdjl is not responsible.
Payment gateways (bKash, Nagad, Rocket) follow their own security and privacy standards. Financial details are not retained on our servers once payment processing is complete.
Minor Protection Policy
bdjl strictly does not provide services to individuals under the age of 21 ("minors"). We do not knowingly collect any personal information from minors.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. If a parent or guardian believes their child is using our platform, please contact [email protected].
Changes to the Privacy Policy
bdjl reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated to you by email or via a notice on the platform.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with our dedicated support team:
- Email: [email protected]
- Live Chat: 24/7 live chat support in Bengali
- Support Page: Support Centre
We take all privacy-related requests seriously and will aim to respond as quickly as possible.